ODVOPS LLC
Terms and Conditions
These terms are the agreement between you and ODVOPS LLC (“ODVOPS”, “we”, “us”) for the use of this website and for hosting, domain names and related services ordered through it. By creating an account or placing an order, you agree to them. Our Privacy Policy explains how we handle personal information.
If you order for a company, you confirm that you have authority to bind it. “You” means that company and the person who accepts these terms.
1. The services
We provide the plans and domain services shown at the time of the order, with the resources, billing cycle and price stated on that order. A feature, limit or price that is not written on the order or on the plan is not part of the contract. We may improve or replace the underlying platform, provided the change does not materially reduce the plan you ordered.
Domain registration, transfer and renewal are also subject to the rules of the registry, the registrar and, where it applies, ICANN. Those rules control availability, WHOIS or RDAP publication, and some deadlines. You are responsible for the accuracy of the domain contacts and for renewing the name before it expires.
2. Accounts
You must provide accurate information and keep it up to date. You are responsible for the activity under your account and for keeping your password confidential. Tell us promptly if you believe the account has been misused. We may refuse an order or close an account that was opened with false information or that we reasonably believe will be used in breach of these terms.
You must be able to form a contract. The services are intended for businesses and for adults. They are not directed to children under 16.
3. Acceptable use
You may not use the service, or allow anyone else to use it, to:
- break applicable law, or infringe privacy, intellectual property or other rights of any person;
- distribute malware, phishing, spam, or content that is fraudulent or deceptive;
- scan, probe or attack systems without authorization, or operate an open proxy, open relay or similar abuse;
- overload the platform, mine cryptocurrency, or use shared resources so heavily that other customers are affected, beyond the plan you ordered;
- host content that is unlawful, including child sexual abuse material, or to trade in it.
You are responsible for the content, mail and scripts you place on the service, for the licenses of the software you install, and for the end users you give access to. We do not monitor customer content as a matter of course. We may remove content or suspend the service when we have reason to believe this section has been breached, when a registry or payment provider requires it, or when the law requires it.
4. Fees, renewal and cancellation
Fees are those shown at checkout, in the currency selected there, plus any tax that the law requires us to add. The billing cycle is the one you choose. Unless you cancel before the renewal date, a recurring service renews for the same cycle and we may charge the payment method on file. A domain may expire and become unavailable if it is not renewed on time.
You may cancel a service from your account before the next renewal. Cancellation stops the next charge. Fees for the period already started are earned and are not refunded, except where a mandatory law says otherwise. If a payment fails, we may suspend the service after notice until the invoice is paid.
If you are a consumer in the European Union or the United Kingdom, you may have a legal right to withdraw from a distance contract within 14 days. If you ask us to begin the service during that period, that right can end once the service has been fully performed, or you may have to pay a proportionate amount for what has already been provided, as that law allows.
5. Availability
We operate the service with reasonable care. Unless the plan you ordered states a specific commitment, we do not promise that the service will be uninterrupted, error-free or free of maintenance. Maintenance, failures of networks outside our control, and action required by law or by a registry can interrupt the service. We will restore it as soon as we reasonably can.
6. Suspension and termination
We may suspend a service, with notice when it is reasonable to give it, if an invoice is unpaid, if these terms are breached, if the service is used in a way that risks the platform or other customers, or if a provider, registry or authority requires it. Immediate suspension is reserved for serious abuse, a security incident, or a legal duty that cannot wait.
You may close your account when the services on it have been cancelled and the invoices are paid. We may close an account that has had no active service and no unpaid invoice for a reasonable period, after notice. Sections that by their nature should survive, including fees already due, acceptable use, intellectual property, liability and this survival clause, remain in effect.
7. Intellectual property
We keep all rights in the website, the client area, our name and our materials. We grant you a limited right to use them only to order and manage the service. You keep all rights in your content. You grant us the limited right to host, copy and transmit that content solely to provide the service and to make the backups that the plan includes.
8. Disclaimer and liability
Except for a commitment expressly written into the order, the service is provided as it is offered at the time of purchase. We do not exclude liability for death or personal injury caused by negligence, for fraud, or for any other liability that the law does not allow us to exclude.
Subject to that, we are not liable for lost profits, lost data, loss of business, or any indirect or consequential loss, even if we were told it was possible. Our total liability arising out of a service in any twelve-month period is limited to the fees you paid us for that service during those twelve months. You are responsible for keeping your own copies of content that matters to you.
9. Your responsibility to us
You will cover losses and reasonable expenses that we suffer because of a claim by a third party arising from your content, your domain, or your breach of these terms or of the law, except to the extent the claim is caused by our own breach.
10. Changes to these terms
We may update these terms by posting the new version on this page. The date above will change. For a current service, a material change applies from the next renewal, or earlier if the law requires it or if you accept the change. If you do not agree, you may cancel before that renewal.
11. Law and disputes
ODVOPS LLC is a limited liability company. These terms are governed by the laws that apply to ODVOPS LLC in its place of organization, without regard to conflict-of-law rules. Courts in that place have jurisdiction, except that we may also bring a claim where you are established if it is necessary to recover an unpaid invoice.
Nothing in this section takes away a mandatory right of a consumer, including the right to bring a claim in the courts of the country where the consumer lives, where the law gives that right.
12. Contact
Questions about these terms can be sent to ODVOPS LLC at the details below.
ODVOPS LLC
ODVOPS Hosting
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